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Three Ways to Improve Employee Engagement and Productivity with Social Business Media
The surge in social media use and younger people moving into positions once held by baby boomers are transforming today’s workplace, creating both challenges

sapphire engagement rings  Ways to Improve Employee Engagement and Productivity with Social Business Media The surge in social media use and younger people moving into positions once held by baby boomers are transforming today’s workplace, creating both challenges and opportunities for companies trying to keep employees happy and businesses healthy. This white paper looks at the benefits for employee engagement and productivity that come with social media for business use. Read More
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Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » sapphire engagement rings


Lessons From the Long Tail: Delivering on the Semiconductor Digital Engagement Mandate
Semiconductor manufacturers can work more closely with original equipment manufacturers (OEMs) and expand into new markets by using Web 2.0 technologies

sapphire engagement rings  From the Long Tail: Delivering on the Semiconductor Digital Engagement Mandate Semiconductor manufacturers can work more closely with original equipment manufacturers (OEMs) and expand into new markets by using Web 2.0 technologies. Infosys' experts reveal white spaces in semiconductor marketing strategies that can be addressed by digital and mobile capabilities. They demonstrate how best practices in information and customer experience embedded in Infosys' Semiconductor Digital Engagement Read More
Interface Software Expands Its CRM Functionality
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with three additional modules aimed at

sapphire engagement rings  Software Expands Its CRM Functionality Event Summary Early this year, TEC reviewed InterAction CRM software from Interface Software for its data quality features , which play an important role in customer retention. While our previous review indicated a lack of new CRM features, Interface Software is now striking back with additional modules to meet specific professional service automation (PSA) vertical needs. InterAction 5 was developed to provide additional functionality to further enhance Read More
Oracle Announces New Release of RightNow CX Cloud Service
Oracle presented new features for its customer experience service platform, RightNow CX Cloud Service. The release allows organizations to engage customers via

sapphire engagement rings  Announces New Release of RightNow CX Cloud Service Oracle presented new features for its customer experience service platform, RightNow CX Cloud Service . The release allows organizations to engage customers via multiple channels thanks to the newly introduced integration between Oracle RightNow Chat Cloud Service and Oracle Engagement Engine Cloud Service. New features are aimed at improving customer engagement as well as monitoring agent and platform activity. Chat Business Rules uses the Read More
Socialtext Embeds Gamification Capability by Badgeville
Like it or not, gamification is here to stay and help bolster user engagement. Employee engagement has become the holy grail in private companies and government

sapphire engagement rings  Embeds Gamification Capability by Badgeville Like it or not, gamification is here to stay and help bolster user engagement. Employee engagement has become the holy grail in private companies and government agencies, as numerous studies show that engaged employees are far more productive, and stay longer than their non-engaged peers. Companies are increasingly using gamification to reward and recognize both their trading partners and their employees. When gamification capabilities are added to Read More
SAP HANA-Curing Cancer (for real), and More
At the recent SAPPHIRE NOW and SAP TechEd event in November, SAP announced the next-generation SAP HANA platform. TEC Principal Analyst P.J. Jakovljevic was

sapphire engagement rings  More At the recent SAPPHIRE NOW and SAP TechEd event in November, SAP announced the next-generation SAP HANA platform. TEC Principal Analyst P.J. Jakovljevic was there and brings you all the details in this TEC Report. Download the report to get the latest developments to SAP HANA and how this platform can help companies gain insights into their business in real time, and may even help healthcare organizations cure cancer. Read More
Successful Cross-channel Retailing: 4 Concepts to Master
Savvy retailers know that it’s not enough to simply develop different retail channels. You need to make sure they all work together to deliver a seamless and

sapphire engagement rings  Cross-channel Retailing: 4 Concepts to Master Retailers who want to compete effectively at more than a local level need to engage customers on more than one channel—it’s what today’s customers want. Many retailers have undertaken efforts to attract different sets of customers through multiple channels (multichannel retailing), but true cross-channel retailing involves a comprehensive, synergistic strategy that spans those channels. Cross-channel retailing entails presenting and protecting Read More
SuccessFactors Introduces Updates at SAPPHIRE
At SAPPHIRE, the SAP company, SuccessFactors, announced a series of new upgrades as part of its human capital management (HCM) offering. Aiming at businesses

sapphire engagement rings  Introduces Updates at SAPPHIRE At SAPPHIRE, the SAP company, SuccessFactors, announced a series of  new upgrades as part of its human capital management (HCM) offering . Aiming at businesses that want to go beyond basic human resources (HR) functionality, SuccessFactors also enhanced its talent management tools. The SuccessFactors Employee Central has been augmented with global payroll capabilities, localized personal and employment information (such as national ID verification, payment Read More
SAP Support - From Reactive to Proactive
I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team.

sapphire engagement rings  Support - From Reactive to Proactive I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team. At the November event, attendees were presented with the AGS Strategy for 2012 and in-depth reviews of SAP’s customer support offerings.  There were a number of different themes presented by the members of AGS, but the theme that really caught our attention is SAP’s commitment to moving from reactive Read More
New Mobile Apps and Platform Support for Windows 8 from SAP
The co-located SAPPHIRE NOW and SAP TechEd event in Madrid was the place for SAP to annnounce its plans to deliver six new mobile applications for the recent

sapphire engagement rings  from SAP The co-located SAPPHIRE NOW and SAP TechEd event in Madrid was the place for SAP to annnounce its plans to deliver six new mobile applications  for the recent release of Microsoft's Windows operating system, as well as forthcoming support for Windows 8 apps development within the SAP Mobile Platform. The Windows 8 apps are planned to be available for download from both Windows and SAP Stores. The applications are: SAP WorkDeck SAP Manager Insight SAP Learning Assistant SAP Interview Assistant Read More
Attensity appoints Kirsten Bay as new CEO
With almost 20 years of experience in providing strategic process and organizational policy advice for both public and private organizations in various

sapphire engagement rings  appoints Kirsten Bay as new CEO With almost 20 years of experience in providing strategic process and organizational policy advice for both public and private organizations in various industries, Kirsten Bay will step in as the new president and CEO of Attensity, succeeding Mr. Ian Bonner, who will now serve as Attensity’s chairman of the board. Previous to her new role at Attensity, Ms. Bay specialized in strategic processes and served as an organizational policy advisor, drawing on her Read More
TIBCO Rings the Bell with New TIBCO Silver Mobile
At TUCON 2012, TIBCO announced the launch of TIBCO Silver Mobile 1.0, entering the mobile space with a product for mobile application development and management

sapphire engagement rings   Read More
They're Us, But We're Not Them!
e-Commerce initiatives that are launched without a clear vision of how customers are engaged and what they experience carry significant risk of failure. Of

sapphire engagement rings  re Us, But We're Not Them! IT Management Issue Many businesses abdicate their responsibility to harmonize their customer engagement model, maintaining separate organizations and infrastructures based upon the way (e.g. Web, retail, phone) in which a customer chooses to interface with the company (See Figure 1 below). Consequently, these businesses project the problems they refuse to address onto their customers. They do not build their organizations and infrastructures from the Customer in. Figure 1: Read More
The Devil’s in the Details (Based on a True Story)


sapphire engagement rings  Devil’s in the Details (Based on a True Story) In a past life I was a consultant on behalf of an enterprise software company. This is a tale of what happened during one engagement to install a new system. This involved travelling to different cities every week in order to do implementations and the like. I regularly saw the impact of software selection processes that ought to have been more thorough. One of the first things impressed upon me during my consulting time was that every on-site engagement Read More
Improving Employee Engagement to Drive Business Performance
Given the significant impact that an engaged workforce has on business performance and the bottom-line, improving employee engagement has become a top priority

sapphire engagement rings  Employee Engagement to Drive Business Performance Given the significant impact that an engaged workforce has on business performance and the bottom-line, improving employee engagement has become a top priority for leading companies. See how organizations that embrace employee engagement, supported by a single, integrated talent management software platform, are reaping the rewards in terms of improved business performance and ultimately increasing their shareholder value. Read More

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