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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 sapphire engagement rings


TIBCO Rings the Bell with New TIBCO Silver Mobile
At TUCON 2012, TIBCO announced the launch of TIBCO Silver Mobile 1.0, entering the mobile space with a product for mobile application development and management

sapphire engagement rings  

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Best Practices: Eight Recommendations for Turning Engagement Measurement into Results


As an HR leader, you’re expected to achieve and sustain the highest possible levels of employee engagement. The reason is simple—higher levels of engagement lead to better business results. Engaged employees produce higher-quality work, experience fewer accidents, miss less work, and are less likely to leave your organization. This white paper outlines eight recommendations for turning employee engagement into positive business outcomes for your organization.

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Attensity


Attensity is a provider of integrated, real-time solutions that blend multichannel voice of the vustomer (VoC) analytics and social engagement for enterprise listening needs. Attensity’s technology is designed to contextualize, organize, and surface customer-centric data from deep analysis of social and nonsocial channels. By deploying highly sophisticated, patented natural language processing (NLP) methods, Attensity provides reliable sentiment and insights, allowing companies to better understand and respond to the needs of their customers.

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Integrated Learning and Performance: Essential to a Talent Management Strategy


Companies once responded to tighter labor markets with a greater emphasis on recruiting. Today, more firms are focusing on engagement, retention, and driving better performance from their existing workforce while still looking out for talent from the outside. And investing in employees’ training and development can provide big rewards. Learn about the benefits of an integrated learning and performance management system.

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ERP Selection Facts and Figures Case Study Part 1: Business Model Scenarios


During a recent Enterprise Resource Planning selection engagement with a large aerospace and defense manufacturer TEC had the opportunity to evaluate and compare the offerings of four top vendors. Each vendor’s offering differed in such areas as functionality, flexibility, process fit and ease of use. Find out what TEC learned as a result of the selection engagement.

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How Some ERP Vendors Demonstrated - Warts And All Part 2: Results


This is part two of a case study from a recent selection engagement for an ETO mid-size manufacturer; we assess Oracle, J.D. Edwards, SAP, and IFS in terms of their ability to demonstrate alleged functionality of their products.

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Community, Connection, Conversation or Channel


Social networks offer many opportunities for businesses to gain a closer engagement with their customers. This appears to be an unstoppable bandwagon that all organizations must leap on before they are left behind, but is it that simple? The social network landscape is packed with choices and pitfalls for the unwary, so a careful and appropriately nuanced response is required. Read more on how to best use social media.

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Employee Engagement: It’s Actually All about Your Leaders


While development is critical to engagement, performance, and succession, its overall effectiveness is determined by the quality of an organization’s leaders. Learn how!

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Field Service Management (FSM) RFI/RFP Template


Customer Engagement Management, Contract and Warranty Management, Work Order Management, Inventory, Logistics, and Parts Planning, Workforce Forecasting and Planning, Scheduling and Routing, Integration, and Analytics &Reporting and Technical Functionality

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The Core 4: Ways to Cultivate Everyday Career Development


Development drives engagement, which in turn inspires motivation, effort, and smarter thinking—keys to competitive edge and organizational longevity. Yet negative myths about development—it takes too much time, employees are responsible for their own growth—often keep career development from being a first-line priority for managers.

In today’s workplace, if your employees aren’t growing, they’re going. That means finding a new job or, worse, disengaging. How can your organization make sure your employees are continually growing? Learn about four core ways to easily integrate career development into everyday activities.

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Intranet Solution for Employee Engagement


An Intranet portal is a hub where employees collaborate to work, store, and share. Sometimes more than a hub, portals come with essential add-ons that drive day-to-day business operations. In short, they establish unified communication among employees, increase employee engagement, and equip employees with tools essential for success. Then information distribution and knowledge transfer becomes faster.

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