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CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » crm e catalog


''Collaborative Commerce'': ERP, CRM, e-Proc, and SCM Unite! A Series Study: PeopleSoft
PeopleSoft has risen from its relatively humble origins in the Human Resource Management Systems (HRMS) arena, its sole focus as it begun life in 1987. Over

crm e catalog  Internet technologies have matured, CRM on the front end, and e-Procurement and Supply Chain Management on the back end, have come into their own. Now in 2001, the catchphrase is Collaborative Commerce, where we unite all of the above elements into one coherent system within and between organizations. This is the Big Kahuna, the zero latency, fully transparent, 360 degree exposure that is the stuff systems integrators dream of. Is it here? Are the technologies mature enough? Simple enough? This, the Read More...
Cincom Asserts Expertise In CRM For Complex Manufacturers
Cincom’s latest CRM product release offers a compelling value proposition for many ‘to order’ manufacturing enterprises. While it is a product that may raise

crm e catalog  Asserts Expertise In CRM For Complex Manufacturers Event Summary Cincom Systems, Inc. ( www.cincom.com ), a privately-held, Cincinnati, OH based provider of software solutions and services primarily to complex manufacturers, continues with perfecting its knowledge systems for sales, and customer relationship management (CRM). In September, the company announced the availability of its new CRM Solution for Complex Manufacturers . With some of its customers reportedly already asserting proposal times Read More...
Onyx Software: CRM Vendor Battling For Viability
Onyx Software is one of the few direct competitors of Siebel Systems with a solid chance at long-term success in the CRM market. A strong customer focus and a

crm e catalog  Software: CRM Vendor Battling For Viability Onyx Software: CRM Vendor Battling For Viability L. Talarico - December 4, 2000 Vendor Genesis Onyx Software Corp. (NASDAQ: ONXS) is one of the larger CRM vendors focusing on such operational CRM (Customer Relationship Management) functions as sales force automation and call center management. Onyx was founded in 1994 by three Microsoft employees who had developed front office software used internally at Microsoft. The founders saw a demand for packaged Read More...
Differences in Complexity between B2C and B2B E-commerce
Business-to-business (B2B) selling has proven to be more intricate than business-to-consumer (B2C) selling, as B2B involves dealing with longer-term contracts

crm e catalog  business management,channelwave,client relationship management,consumer relationship management,crm customer relations management,crm management,crm online,crm program,crm relationship management,customer experience management,customer management,customer management application,customer management applications,customer management solution,customer relation management Read More...
Why Are CRM and Analytics Intrinsically Connected?
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics of market share and penetration

crm e catalog  Are CRM and Analytics Intrinsically Connected? Why Are CRM and Analytics Intrinsically Connected? As its name suggests, customer relationship management (CRM) focuses on building enterprise profitability through the service and management of customer behavior and processes. It centers on the collection and analyses of customer-derived information to exploit this knowledge to better meet customer needs and business objectives. The APICS Dictionary describes CRM as a marketing philosophy where Read More...
Using CRM to Sell More
When considering a customer relationship management (CRM) solution, it’s critical to understand the needs of your sales team. All too often, CRM applications

crm e catalog  CRM to Sell More When considering a customer relationship management (CRM) solution, it’s critical to understand the needs of your sales team. All too often, CRM applications have too much depth and complexity—and as a result, they fall into disuse. Some features may actually increase the effort of your sales people to close a sale. However, you can implement a CRM implementation that fits the needs of your sales team. Find out how. Read More...
CRM-ERP


crm e catalog  ERP Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access

crm e catalog  for Financial and Insurance Markets Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide Read More...
CRM Without Compromise: A Strategy for Profitable Growth
Find out in CRM Without Compromise: A Strategy for Profitable Growth.

crm e catalog  help make it happen. CRM is designed to help you maximize sales from existing customers and bring in new accounts. But how does CRM work? What are its key components? And how can you employ it to make your organization more profitable? Find out in CRM Without Compromise: A Strategy for Profitable Growth . You''ll learn about CRM from all the key angles: strategy, challenges, framework, and execution—along with tips and best practices for every step along the way. You''ll also find out about the critical Read More...
Pivotal CRM : CRM for Financial and Insurance Markets Competitor Analysis Report
This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features

crm e catalog  CRM : CRM for Financial and Insurance Markets Competitor Analysis Report This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups. Read More...
Pivotal CRM
Pivotal CRM is a full-featured customer relationship management (CRM) platform built on the Microsoft .NET framework, suited to organizations of all sizes

crm e catalog  CRM Pivotal CRM is a full-featured customer relationship management (CRM) platform built on the Microsoft .NET framework, suited to organizations of all sizes that are looking to optimize their CRM processes, including sales force, marketing, and service automation.   Pivotal is built on a flexible platform, so the CRM experience is built around an organization’s business processes. Pivotal CRM is supported by a full continuum of services that are affordable, easy to use, and configurable to any Read More...
The Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties
The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization

crm e catalog  Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and development expertise, this approach lends itself not only to regulatory compliance and reporting solutions but also to ease of use, maintainability, and security. Find out how. Read More...
CRM 101
Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101. What Is CRM?CRM is more than a software application

crm e catalog  . What Is CRM? CRM is more than a software application. It is a set of strategies, processes, and associated software systems designed to improve the interactions and engagement of customers. CRM involves not only the use of these tools, but also corporate cultural transformation and ongoing programs with the appropriate organizational framework. CRM also includes sales force automation (SFA), customer service and support, and enterprise marketing management. Top Benefits of CRM CRM provides you with Read More...
Oracle CRM
Oracle CRM On Demand is the newest release of Oracle''s software-as-a-service. This CRM solution provides Web 2.0 collaboration capabilties and other features

crm e catalog  CRM Oracle CRM On Demand is the newest release of Oracle''s software-as-a-service. This CRM solution provides Web 2.0 collaboration capabilties and other features such as analytics capabilities, a built in contact center, sticky notes features, and a centralized message center, and custom applets. It also has widgets to embed other applications, including Google, MyYahoo, or Microsoft SharePoint. Read More...
BizAutomation CRM + Business Management
BizAutomation CRM + Business Management is an all-in-one e-business suite designed to serve the end-to-end requirements of small businesses that have

crm e catalog  CRM + Business Management BizAutomation CRM + Business Management is an all-in-one e-business suite designed to serve the end-to-end requirements of small businesses that have Microsoft Exchange on their network, or that want to subscribe to the suite via one of our hosted Exchange partners. All modules are offered in their entirety and can be used as needed, without the need to pay for add-on modules. It''s the only business suite that leverages a 100 percent browser-based Web interface via Read More...

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